How often should the insurance company be called?

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Posts: 1
Joined: Tue May 31, 2016 11:17 am

Tue Dec 06, 2016 4:25 pm

Hi. I was hit back in May and I hired another lawyer office to handle my case. They told me they sent a demand to the insurance company back on November 12th but they said they have not heard back with an offer. They keep telling me it can take 90 days to get an initial offer but this seems ridiculous because the insurance company was willing to make me an offer the week after I was hit. Shouldn't the lawyer be calling the insurance company every day until they get a response? I dont understand what is taking so long.


Richard Dingus
Posts: 66
Joined: Mon Feb 22, 2016 10:48 am

Wed Dec 07, 2016 9:04 am


Thanks for the post.

Generally, once an attorney is hired, an insurance adjuster will take a much longer time to come back with their initial offer. This is partially due to the fact that a demand package is involved, which can be somewhat cumbersome for an adjuster to review.

With this being said, once a demand package is sent, you are typically better off allowing the process to run its natural course. By having your attorney call daily or even weekly and provide a sense of desperation on the client's behalf. The sense of desperation can negatively impact your settlement, as an adjuster may be more inclined to off a lower settlement in the belief that you, the client, are desperate for cash or will to settle quickly. Therefore, it is almost never a good idea to continuously call the adjuster to check the status of the initial offer.

Thanks again for the post, and I hope this helped!
Richard Dingus
Attorney and Counselor at Law

• Durham • Raleigh • Greensboro

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