Can I get a copy of my recorded statement?

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Glauntee
Posts: 1
Joined: Tue May 31, 2016 11:17 am

Thu Oct 13, 2016 3:34 pm

Hi, I am hoping you can help me.

I was rear-ended a couple weeks ago and the insurance company took a recorded statement about what happened. I would like to get a copy of that because I am probably going to hire an attorney as the adjuster keeps telling me it was "minimal impact" and I should be fully healed.

How do I get a copy of this statement?

Thanks,

Laura

Richard Dingus
Posts: 66
Joined: Mon Feb 22, 2016 10:48 am

Tue Oct 18, 2016 8:19 am

Laura,

Thank you for the post, and great question.

Typically, you are able to get a copy of your own recorded statement. Sometimes, it is as simple as calling the adjuster who is handling your claim and asking for a copy. However, I feel the better practice is to request a copy formally in writing. By doing so, you not only document the request, but you also show the adjuster that you are serious about wanting a copy. I have included a template below:

[Insurance Company]
Attn: [Adjuster’s Name]
[Address]
[City, State, Zip]

Re: Recorded Statement
Claim Number:
Date of Accident:

To Whom It May Concern:

As you are aware, I was involved in an accident with one of your policyholders. I have referenced the claim number and date of accident above.

On [Date of Recorded Statement], I provided a recorded statement to one of your team members wherein I answered several questions involving the surrounding circumstances of the accident. I respectfully request that you send me a copy of the audio recording and/or written transcript of my recorded statement.

Thank you for your attention to this matter. If you have any questions or concerns, please do not hesitate to contact me at [telephone number].

Sincerely,

[Name]

With this being said, an adjuster may wrongly include your recorded statement as a part of “the file,” generally known as work product. When this occurs, the adjuster may be unwilling to provide you with a copy of your own recorded statement. If this occurs, you may want to speak with a personal injury attorney in your local jurisdiction.

Thanks again for the post, and I hope this helped!
Richard Dingus
Attorney and Counselor at Law

• Durham • Raleigh • Greensboro

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