Timely medical records are essential in building a strong personal injury case in North Carolina. When you do not receive your records as expected, it may delay your claim and the gathering of critical evidence. In many cases, the records can be requested via fax or an electronic submission as required by health providers. According to North Carolina laws and federal HIPAA regulations, patients and their representatives have the right to obtain a complete, accurate copy of all records they need. When there is a delay, begin by confirming that your records request was sent to and received by the correct contact.
Begin by verifying the contact information on the records request. If an email address or fax number changes, the delay might be due to miscommunication or an outdated list. Counties such as Wake County often have procedures in place to confirm the accuracy of contact data, so it is a good idea to check with your local county office if you’re unsure. Also, follow up promptly with the healthcare provider’s records department. In addition, document all communications for future proof of your attempts to obtain these documents.
- Confirm that the correct fax number or email has been used.
- Contact the records department to verify receipt.
- Document all your follow-up efforts.
- Check with your local county office in case of additional requirements.
Don’t let delays hurt your case. If you need assistance reviewing your records or ensuring that every step complies with the law, contact Pierce Law Group. Our experienced attorneys are ready to help protect your rights. Email us at intake@wallacepierce.com or call
(919) 313-2729 today.